Price Match Policy

#1

Provide the highest quality of service available on the Swiss market.

#2

Offer services that no other competitor in the swiss market can offer.

#3

Match any competitor on price (for comparable services).

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Why Choose Digicall?

8 reasons to choose Digicall :

#1

30 years of experience

#2

Customized solutions - modifiable at all times

#3

Quality of service monitored on a daily basis

#4

Professional staff - at all levels

#5

Continuous training & coaching of agents

#6

Dedicated customer care team

#7

Flexibility

#8

State-of-the-art technology (telephony, IT infrastructure and CRM software)

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Consulting Services

Overview

Our company has over 12 years of experience in call centre design and implementation. This includes telephony and IT infrastructures as well as CRM and scripting software.

Over a period of 7 years, Digicall has sponsored the team which has developed a state-of-the-art contact centre software solution.

The software is a feature-rich CRM and scripting solution which can be used in almost any contact centre environment.

Range of services

Our range of consulting services include :

  • Project Design & Specification
  • Evaluation of alternative proposals
  • Project management
  • Software solutions
  • Workforce management solutions
  • Call centre billing & accounting software
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