Our company has over 12 years of experience in call centre design and implementation. This includes telephony and IT infrastructures as well as CRM and scripting software.
Over a period of 7 years, Digicall has sponsored the team which has developed a state-of-the-art contact centre software solution.
The software is a feature-rich CRM and scripting solution which can be used in almost any contact centre environment.
Range of services
Our range of consulting services include :
- Project Design & Specification
- Evaluation of alternative proposals
- Project management
- Software solutions
- Workforce management solutions
- Call centre billing & accounting software