Consulting Services
Overview
Our company has over 12 years of experience in call centre design and implementation. This includes telephony and IT infrastructures as well as CRM and scripting software.
Over a period of 7 years, Digicall has sponsored the team which has developed a state-of-the-art contact centre software solution.
The software is a feature-rich CRM and scripting solution which can be used in almost any contact centre environment.

Range of services
Our range of consulting services include :
- Project Design & Specification
- Evaluation of alternative proposals
- Project management
- Software solutions
- Workforce management solutions
- Call centre billing & accounting software