Overview

Our company has over 12 years of experience in call centre design and implementation. This includes telephony and IT infrastructures as well as CRM and scripting software.

Over a period of 7 years, Digicall has sponsored the team which has developed a state-of-the-art contact centre software solution.

The software is a feature-rich CRM and scripting solution which can be used in almost any contact centre environment.

Range of services

Our range of consulting services include :

• Project Design & Specification
• Evaluation of alternative proposals
• Project management
• Software solutions
• Workforce management solutions
• Call centre billing & accounting software