Price Match Policy

#1

Provide the highest quality of service available on the Swiss market.

#2

Offer services that no other competitor in the swiss market can offer.

#3

Match any competitor on price (for comparable services).

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Why Choose Digicall?

8 reasons to choose Digicall :

#1

30 years of experience

#2

Customized solutions - modifiable at all times

#3

Quality of service monitored on a daily basis

#4

Professional staff - at all levels

#5

Continuous training & coaching of agents

#6

Dedicated customer care team

#7

Flexibility

#8

State-of-the-art technology (telephony, IT infrastructure and CRM software)

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Directory & Information Services

Overview

Callers to the 1819 number may request relevant information relating to companies or individuals.

A caller seeking an electrician in a given town or commune will be offered a selection of reputable companies.

The caller can be immediately connected to the company / person selected.

Range of services

Callers may request:

  • A named company
  • A list of suppliers in a given region
  • Address of a named supplier
  • Telephone numbers
  • Email address

Calls may be transferred to the named person / company ; alternatively the caller my request that the relevant information (name, address, telephone number etc.) be sent as a text message (sms).

Call costs:

Call charges which are the lowest available in the Swiss market are as follows :

  • Connection charge : CHF 1.85 (incl. VAT)
  • Per minute charge : CHF 1.85 (incl. VAT)
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