Price Match Policy

#1

Provide the highest quality of service available on the Swiss market.

#2

Offer services that no other competitor in the swiss market can offer.

#3

Match any competitor on price (for comparable services).

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Why Choose Digicall?

8 reasons to choose Digicall :

#1

30 years of experience

#2

Customized solutions - modifiable at all times

#3

Quality of service monitored on a daily basis

#4

Professional staff - at all levels

#5

Continuous training & coaching of agents

#6

Dedicated customer care team

#7

Flexibility

#8

State-of-the-art technology (telephony, IT infrastructure and CRM software)

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Web Agenda

Overview

We are steadily moving to a «resource-sharing» economy. A physiotherapist, acupuncture specialist or veterinary surgeon will want to focus on his patient – and not be interrupted by callers wishing to make an appointment.

New appointments are of course the life-blood of the para-medic and it is important that all calls are handled properly. Our agents will fix appointments as well as make changes to any agenda.

Typical users

  • Doctors
  • Dentists
  • Veterinary surgeons
  • Physiotherapists
  • Naturopaths
  • Acuponcture specialists

Dedicated number
Personalized response
Confirmation by email
Agenda tool license

8h-12h or 14h-18h, Mon-Fri

Choice of language (F,D,E)

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Dedicated number
Personalized response
Confirmation by email
Agenda tool license

8h-18h,
Mon-Fri

Choice of language (F,D,E)

Contact us

Range of services

  • Web Agenda is «interactive» and can be viewed by the doctor / veterinary surgeon at any time.
  • Calls can be routed at any time such that if the doctor / paramedic has a part-time secretary, she is able to manage the agenda during these hours.
  • Web Agenda is fully configurable
    (e.g duration of each appointment, «blocked» periods)
  • Web Agenda can be synchronised to an existing calendar
    (e.g. Google Calendar, Outlook)
  • Appointments confirmed (to caller) by email
  • SMS alerts sent 48h prior to appointment
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